FAQs

FAQs in English FAQs in Hindi

Group Change

• What is the procedure to change RM?

  • If you want to change your RM/ branch, you need to submit a group change letter to the old branch or Relationship Manager.
  • Letter should have following details duly signed by all the holders:
    
    • Login id
    • Current RM name and branch address
    • New RM name and branch address where you wish to map your account
    • Mobile number
    • Reason for group change

• From where will I get the form?

  • Please follow the below mentioned steps to download the form:
    Visit ttweb.indiainfoline.com » Click on Download Forms Formats » New Group Change Letter.
  • You can also click here to download the form.

• What is the procedure to change the Franchisee?

  • Submit a duly filled & signed application by account holder(s) along with the signed ledger statement for last three months.
  • Visit ttweb.indiainfoline.com » Click on Download Forms Formats » New Group Change Letter.
  • You can also click here to download the form.
  • You need to submit the application to your Relationship Manager, branch or directly to address as below for processing:-
    To,
    Account Opening Department
    IIFL Securities Ltd.
    IIFL House, Plot No.B-23, Sun Infotech Park,
    Road 16V, Thane Industrial Area, Wagle Estate,
    Thane, Maharashtra 400604.

• How will I come to know that the request is accepted?

  You will receive the SMS on your registered mobile number.

• Can I check my RM details online?

  • (Select TT Web Comm) Login to ttweb.indiainfoline.com
  • Click on "My Account"
  • Click on "Profile"
  • Click on "My Details"
  • Select Equity/Commodity » RM & Branch Details to view your RM Name, RM Contact Number, RM Email Address, Branch Address & Branch Contact Number.
  • Click here to view the demo.