Frequently Asked Questions

Two Factor Authentication

  1. What is a two factor authentication?
    It is a security feature where a customer will need to satisfy Two authentication criteria in order to login to a system.
  2. Why do I need two factor authentications for online trading?
    With reference to SEBI circular CIR/MRD/DP/ 8 /2011 dated June 30, 2011 regarding internet based trading (IBT), Two-factor authentication for login session is required to be implemented for all orders originating using Internet Protocol In compliance with the new SEBI circular on increasing the security for your Equity trading account, we have introduced the Two factor authentication process. This will give another security layer to your trading account.
  3. For whom this two factor authentication is applicable?
    This feature is applicable to all the online customers of IIFL.
  4. What will be the Two factors authentication that IIFL will use?
    IIFL will ask you for your PAN card no or Date of birth in addition to the login ID and password you enter, at time of logging in to your trading account.
  5. Can I trade without additional level of authentication?
    No, for every login you need to have a password and either your Date of Birth details or PAN card.
  6. How can I update my contact details?
    1. Go to ttweb.indiainfoline.com/TT exe
    2. Login with your User ID and password
    3. Click on ‘My Account’
    4. Click ‘Form Formats’
    5. Select the form of Change in Account details
    6. Fill the same and submit it to the nearest branch

Trader MultipleTop

  1. What is Trader Multiple
    Trader Multiple is a product that allows you upto 12.5 times multiple on the available margin for certain select scrips. IIFL reserves the right to change the list of stocks and availability of margin, without prior notice based on the market conditions. This product enables you the flexibility to take positions in certain scrips/stocks and putting a Profit Order and also stop loss order at the same time, thus enabling you to minimize your loss in case of unfavourable market conditions.
  2. Which segment of clients can avail this facility?
    This facility is available only for Online Trading customers and offline clients subject to necessary documents received by India Infoline Ltd (IIFL)
  3. Which segment can I Place the orders in?
    Currently Trader Multiple orders can be placed only in cash segment.
  4. Which exchanges can I place Trader Multiple orders?
    Trader Multiple orders can be placed only on cash segment of NSE and BSE .
  5. Which Stocks are allowed under Trader Multiple product?
    Currently Specific stocks in the Nifty Basket and BSE Sensex are allowed in the Trader Multiple product. The list is available on website.
    However, IIFL reserves the right to change the above list without prior notice.
  6. What would be the brokerage payable under Trader Multiple product?
    The brokerage charged for Trader Multiple orders will be same as normal brokerages charged
  7. Can I convert the Trader Multiple positions to delivery or intraday product?
    No, There are no product conversions allowed for this product.
  8. What is the time that I can place Trader Multiple orders?
    The Trader Multiple orders can be placed only during market hours. i.e from 9.15 a.m. till 3.15 p.m. All Trader Multiple orders have to be squared off by 3.15 p.m.
  9. What is a primary order?
    The order that is placed to create a position is called primary/fresh order. These orders are all market orders.
  10. What is Stop Loss Order?
    The order which covers your loss against the fresh order placed by you. For example, if the fresh order is a buy order then the cover will be a sell order. The cover order has to be a stoploss order. The cover order will benefit you in capping your losses in case of unfavourable market conditions
  11. How do I place an order for a selected scrip using Trader Multiple?
    1. Login in to your trading platform entering existing login id and password
    2. Click on Trader Multiple Order on the market menu
    3. Accept the terms and conditions to activate the Trader Multiple product
    4. Select the Exchange, scrip and Buy/sell option
    5. Put the desired qty based on the margin available and place the order. The orders in Trader Multiple are placed at market price by default.The system will also place a stop loss order set at a difference of 4% from the market price by default
  12. How do I check the status of order in case the order is placed through Trader Multiple.
    The status of the order can be checked in the order book
  13. What happens to the Stop loss order if the Trader multiple order gets executed first?
    The stop loss order will get cancelled automatically.
  14. What happens to the Trader Multiple order if the stop loss order gets executed first?
    The trader multiple order will get cancelled automatically.
  15. Can I modify the Trader Multiple after placing the initial order?
    Yes, you can modify the Trader Multiple order and capitalize on positive market movements.
    Please note: You cannot modify the quantity of shares in Stop Loss order
  16. Can I modify the details of the Stop Loss order?
    Yes, you can modify the details of the Stop Loss Limit Price and Stop loss trigger Price .
    For EX
    Case 1:
    If you had placed an order to buy 500 shares of Reliance Industries at Rs 800/-, the system would have placed a Stop Loss order to sell the 500 shares with a trigger price of Rs 768/-. One can modify the Stop loss order’s trigger price to Rs 780 but not any value below 768/-
    Case 2:
    Case 1: If you had placed an order to Sell 500 shares of Reliance Industries at Rs 800/-, the system would have placed a Stop Loss order to buy the 500 shares with a trigger price of Rs 840/-. One can modify the Stop loss order’s trigger price to Rs 820 but not any value above 840/-
  17. Can I Cancel the Trader Multiple order?
    You cannot cancel the Trader Multiple order. All Trader Multiple orders will be automatically squared off as a market order by 3.15 P.M, in case you do not square it yourself or if the Stop loss price is not achieved.

Equity Systematic Investment Plan (SIP)Top

  1. What is "Equity Systematic Investment Plan" (Equity SIP)?
    Equity SIP is a new facility offered through indiainfoline.com using which you can place buy orders for a prespecified amount or for a prespecified quantity in scrips of your choice at regular intervals over a period of time as selected by you. For instance, you can select an Equity SIP for a period of say 6 months to invest 3000 per month / other permitted frequency in shares of BHEL or alternatively you can choose to buy 1 shares of BHEL every month / other permitted frequency through Equity SIP.
    After you have provided the necessary details i.e the scrip, amount / quantity to be invested, frequency of investment, total time period and authorized India Infoline Limited (IIFL) vide your Equity SIP request, IIFL will place your Equity SIP buy orders at market price.
  2. Can all clients of India Infoline Limited avail Equity SIP facility?
    Yes. All online existing and new clients of India Infoline Limited can avail the Equity SIP facility.
  3. How can I invest through Equity SIP?
    To start investing through Equity SIP there are 2 options

    1. Through TT Web : You will have to follow 5 easy steps as mentioned below:
    • Login to your TT web trading account on https://ttweb.indiainfoline.com/trade/
    • Enter Client ID>>Password>> Product Equity >> Submit
    • Click on the tab Market >>Equity SIP
    • Fill in the required details, accept the Terms & Conditions
    • Click on 'Submit'
    2. Through TT exe : You will have to follow 5 easy steps as mentioned below:
    • Login to your TT exe. trading account.
    • Enter Client ID>>Password>> >> Submit
    • Click on the tab SIP>> Orders>>Equity SIP
    • Fill in the required details, accept the Terms & Conditions
    • Click on 'Submit'
  4. Why should I invest through Equity SIP when I can invest in cash segment?
    Equity SIP allows you to systematically invest a prespecified sum / buy a prespecified quantity of shares over any defined period of time in a disciplined manner. You can therefore invest at predefined intervals without the need to worry about the right time to invest in the Equity market.
    Unlike in the cash segment, where you have to time the market to make gains, Equity SIP helps you to bring down your average cost of acquisition of shares due to the averaging principle.
    Equity SIP eliminates the need for you to actively track the market and helps in distributing your investment over a period of time.
  5. What is an Equity SIP Request?
    An Equity SIP Request is an online instruction placed by you on https://ttweb.indiainfoline.com/trade to place buy orders in your account as per the details specified by you.
  6. Can I place Equity SIP Request for Sell transactions?
    No. You can place SIP Requests for "buy" orders only under the Equity SIP facility.
  7. What is the difference between Equity SIP request and Equity SIP order?
    Equity SIP request is an authorization given by you to IIFL for placing buy orders as per your instructions mentioned in the request.
    The orders placed by IIFL as per your authorization vide the SIP request are called Equity SIP orders.
  8. Do I need to allocate funds for placing an Equity SIP Request?
    No. Equity SIP Request is merely an authorisation given to IIFL to place order in your account as per your instructions vide the SIP Request. Hence, funds are not required or used when you place Equity SIP Requests.
    Your funds would however be required and used at the time of placing the SIP orders.
  9. What is meant by "Frequency"? Please explain how does it work?
    Frequency means the time interval, after the start date, with which you wish SIP orders to be placed in your account. Depending on the frequency selected by you, IIFL will place SIP orders at the defined intervals after the start date for the total period specified by you. The First order will be placed on the start date specified by you and thereafter orders would be placed at the frequency for the total period as per your request.
    For example:,
    If you have placed a SIP request for buying 100 shares of Reliance at a 'Monthly' frequency for a total period of 6 months with start date 10-04-2012, IIFL will place 6 orders for this SIP i.e. the first order being on the Start date and the other order in the next month after the start date on a monthly frequency. In this case the first SIP order for 100 shares in Reliance is placed by IIFL on 10-04-2012, the next SIP order will be placed in the next month on 10-05-2012 and last installment will be on 10-09-2012 which will be the end date.
  10. Do I need to log in on every SIP date to place the Equity SIP orders?
    No. Once you have placed your Equity SIP requests, IIFL will place the Equity SIP buy orders on your behalf. You need not login to your account to purchase the shares.
  11. What is meant by Minimum and Maximum Period?
    'Minimum Period' is the period below which an Equity SIP request cannot be placed ie. you need to place an Equity SIP request for a period equal to or greater than the minimum period. Currently minimum period is 6 months
    'Maximum' Period is the period beyond which an Equity SIP request cannot be placed ie you need to place an Equity SIP request for a period equal to or lesser than the maximum period. Currently maximum period is 120 months
    The Order placement page displays the Minimum period and the Maximum period at the time of placing the SIP request.
    IIFL may change the Minimum period or the Maximum period from time to time without giving any prior notice.
  12. What are the types of Equity SIP request I can choose on indiainfoline.com and how do I indicate my choice?
    You may select either Amount based SIP request or Quantity based SIP request. You can indicate your choice by selecting the desired option under the field "Invest by" at the time of placing the Equity SIP request.
  13. What is "Amount" based Equity SIP?
    Amount based Equity SIP is a SIP type wherein a fixed amount (or approximately the same) is invested in your desired scrip at each frequency.
    In case of Amount based SIP, you need to specify the amount to be invested in the scrip at your desired frequency. The amount specified by you should be equal to or above the minimum amount defined by IIFL.
    At the time of placement of your SIP order, since quantity of shares has to be specified, the same will be calculated by dividing the SIP amount specified by you with the prevailing market price of the scrip at the time of order placement as per the SIP request.
    The formula would be Quantity = SIP Amount / Market price. Any fractional quantity will be ignored and order will be placed for the balance quantity. The actual order value would be based on the market price for the quantity so calculated above.
  14. What is "Quantity" based Equity SIP?
    Quantity based Equity SIP is a SIP type wherein a fixed quantity of shares of your desired scrip is purchased at each frequency.
    In case of Quantity based SIP, the quantity would be as specified by you and would be fixed while placement of orders as per your desired frequency. The order value would be calculated based on the market price of the scrip prevailing in the market at the time of order placement.
  15. What is "Equity SIP Registration Book"? What are the details available on the Equity SIP Request book?
    The "Equity SIP Registration Book" on the site is a page which displays the details of the SIP requests placed by you under the Equity SIP product. You can view the Equity SIP Registration book by visiting Equity SIP Registration Book link under the Holding page on the Equity segment. This book will provide you the details like the SIP reference no., stock name, quantity or amount, frequency, total period, start date, next SIP date, end date etc.
  16. What is "SIP Order book" link? What are the details available on the 'SIP order book' link?
    The "SIP order book" link on the holding page under Equity segment is a link which displays all your ongoing equity SIP requests . This link will provide you with details of the SIP order executed like the date, SIP transaction no., stock name, SIP type, quantity or amount, status, SIP start date, SIP end date, next SIP date etc.
  17. Can I place Equity SIP request in any scrip?
    Equity SIP requests can be placed only in select scrips which are available on cash segment as per india infoline.
    IIFL may include or exclude any scrips from the Stock list at any time without any prior intimation.
  18. Where can I view the SIP Stock list?
    All scrips which are available for trading in cash segment on india infoline platform are available for sip also. So, please refer equity market scrip list.
  19. In which exchanges can I place Equity SIP Requests?
    You can place Equity SIP Requests for placing SIP orders in both NSE as well as BSE.
  20. Can I place Equity SIP Request at any time during the day?
    Yes. You may place Equity SIP Request at any time during the day and even post market hours.
  21. Can I place Equity SIP Request through CallNTrade?
    Currently this facility is not available.
  22. How many Equity SIP Requests can I place in a day? Is there a restriction on the number of scrips in which Equity SIP can be placed by a client?
    You can place multiple Equity SIP Requests in a day for different scrips or for the same scrip irrespective of whether the SIP requests are Amount based or Quantity based.
    There is a restriction of maximum 10 scrips that you choose for Equity SIP request with a single mandate rovided the scrips are enabled under the stock list.
  23. Can I place "Quantity" and "Amount" based SIP Request in the same scrip simultaneously?
    You can choose both, Quantity as well as Amount based, SIP request simultaneously for different scrips or the same scrip. However, you will have to place two different SIP requests for each SIP type in each Scrip.
  24. When would IIFL place my Equity SIP orders?
    When placing an Equity SIP request, you are required to select a "start date" from when Equity SIP order placement will commence. IIFL will place the order from the start date selected by you as per your request. The start date should be atleast T+2 from the date of placing the Equity SIP request in case of ledger and T+30 in case of SIP through Bank
    Thereafter, the orders would be placed on the basis of the frequency and the total period chosen by you in your Equity SIP Request.
    The orders would be placed on these dates provided they are trading days. In case the frequency dates fall on Trading holidays, then the orders would be placed by IIFL on the subsequent trading day. In case of SIP with daily frequency, orders would be placed by IIFL only on trading days. During a SIP order placement date, the time of order placement would be at the discretion of IIFL and would be displayed on the site for your reference.
  25. Is there a possibility that my entire SIP order may not be executed at the exchange?
    Yes. IIFL is merely your agent for placing orders as per the instructions given by you under the facility. IIFL does not have any role to play in the execution of trades after the orders have been placed. Trade execution takes place at the exchange platform as per the order matching rules of the exchange. Thus there is a possibilty that orders may be executed only partially or may not be executed at all; as is the case with normal cash transactions also.
  26. At what price will my Equity SIP orders be placed and where can I see details of the same?
    You can view the details of all successfully placed SIP orders in your account in the normal Equity SIP order book.
  27. How do I differentiate between SIP orders and cash orders in the order book?
    Equity SIP orders and cash order books details are visible from 2 different reports.
  28. I have forgotten to allocate enough funds for my Equity SIP order. Is my order liable to be rejected?
    In case of SIP through ledger ,IIFL will place the order only after checking that sufficient clear funds are available in your Equity ledger in case of SIP . In case the clear funds in your Equity ledger are insufficient to place your Equity SIP order, the entire Equity SIP order will not fail.
    Please note that EQUITY SIP order will be placed for partial amount/quantity on the basis of priority. In case sufficient balance is not available in your account.

    In case of SIP through bank, IIFL will place the order only after checking that sufficient Money is credited to IIFL through mode of ECS. In case the ECS transaction get rejected entire sip order will fail.
  29. Where can I view the SIP order placement date for my SIP requests?
    You can view your order placement date in the Equity SIP Registration book under the column 'Holding'.
  30. Can I cancel a SIP request?
    Yes. You can cancel an On-going SIP request at any time before IIFL has initiated order placement on the order placement date .
    Currently You can cancel your SIP request by putting a e-mail on iiflmfipo@indiainfoline.com along with SIP registration details. But soon you can cancel your SIP request by visiting the Equity SIP registration book under the Equity holding page of your online trading account.
    Once you cancel a SIP Request, all future orders to be placed against such SIP Request no. would stand cancelled.
  31. Is the brokerage rate different for Cash and Equity SIP transactions?
    No, there is no change in the brokerage rates for Equity SIP transactions. Brokerage rates and applicable charges applicable for Equity SIP transactions would be the same as your cash transactions. But Rs. 10 per installment will be charged over and above normal brokerage for executing the SIP Transaction.
  32. How will my Equity SIP transactions be settled?
    Settlement of Equity SIP transactions would be done in the same manner as cash transactions.
  33. Can I sell shares which I have bought through Equity SIP ?
    Yes. Shares bought in your demat account through Equity SIP are at par with the ones bought by you in the cash segment. You can therefore sell/ otherwise deal in such shares at anytime as per your requirement.

Commodity Systematic Investment Plan (SIP)Top

  1. What is "Commodity Systematic Investment Plan" (Commodity SIP)?
    Commodity SIP is a new facility offered through indiainfoline.com using which you can place buy orders for a prespecified amount or for a prespecified quantity in scrips of your choice at regular intervals over a period of time as selected by you. For instance, you can select an Commodity SIP for a period of say 6 months to invest 1 lot of gold/silver every month/ other permitted frequency through commodity SIP.
    After you have provided the necessary details i.e the scrip, amount/ quantity to be invested, frequency of investment, total time period and authorized India Infoline Limited (IIFL) vide your commodity SIP request, IIFL will place your commodity SIP buy orders at market price.
  2. Can all clients of India Infoline Limited avail Commodity SIP facility?
    Yes. All existing and new clients of India Infoline Limited who are registered with us for spot trading can avail the commodity SIP facility.
  3. What is an Commodity SIP Request?
    An Commodity SIP Request is an online instruction placed by you on https://ttweb.indiainfoline.com/trade/ authorizing IIFL to place buy orders in your account as per the details specified by you.
  4. Can I place Commodity SIP Request for Sell transactions?
    No. You can place SIP Requests for "buy" orders only under the Commodity SIP facility.
  5. What is the difference between Commodity SIP request and Commodity SIP order?
    Commodity SIP request is an authorization given by you to IIFL for placing buy orders as per your instructions mentioned in the request.
    The orders placed by IIFL as per your authorization vide the SIP request are called Commodity SIP orders.
  6. Do I need to allocate funds for placing an Commodity SIP Request?
    No. Commodity SIP Request is merely an authorization given to IIFL to place order in your account as per your instructions vide the SIP Request. Hence, funds are not required or used when you place Commodity SIP Requests.
    Your funds would however be required and used at the time of placing the SIP orders.
  7. What is meant by "Frequency"? Please explain how does it work?
    Frequency means the time interval, after the start date, with which you wish SIP orders to be placed in your account. Depending on the frequency selected by you, IIFL will place SIP orders at the defined intervals after the start date for the total period specified by you. The First order will be placed on the start date specified by you and thereafter orders would be placed at the frequency for the total period as per your request.
    For example:,
    If you have placed a SIP request for buying 1 lot of Gold at a 'Monthly' frequency for a total period of 6 months with start date 10-04-2012, IIFL will place 6 orders for this SIP i.e. the first order being on the Start date and the other order in the next month after the start date on a monthly frequency. In this case the first SIP order for 1 lot gold is placed by IIFL on 10-04-2012, the next SIP order will be placed in the next month on 10-05-2012 and so on till the end date 10-09-2012.
  8. Do I need to log in on every SIP date to place the Commodity SIP orders?
    No. Once you have placed your Commodity SIP requests, IIFL will place the Commodity SIP buy orders on your behalf. You need not login to your account to purchase the shares.
  9. What is meant by Minimum and Maximum Period?
    'Minimum Period' is the period below which an Commodity SIP request cannot be placed ie. you need to place an Commodity SIP request for a period equal to or greater than the minimum period. Currently minimum period is 6 months
    'Maximum' Period is the period beyond which an Commodity SIP request cannot be placed ie you need to place an Commodity SIP request for a period equal to or lesser than the maximum period. Currently maximum period is 120 months
    The Order placement page displays the Minimum period and the Maximum period at the time of placing the SIP request.
    IIFL may change the Minimum period or the Maximum period from time to time without giving any prior notice.
  10. What are the types of Commodity SIP request I can choose on indiainfoline.com and how do I indicate my choice?
    You may select only Quantity based SIP request. You can indicate your choice by selecting the desired quantity "SIP Quantity" at the time of placing the Commodity SIP request.
  11. What is "Quantity" based Commodity SIP?
    Quantity based Commodity SIP is a SIP type wherein a fixed quantity of security of your desired scrip is purchased at each frequency.
    In case of Quantity based SIP, the quantity would be as specified by you and would be fixed while placement of orders as per your desired frequency. The order value would be calculated based on the market price of the scrip prevailing in the market at the time of order placement.
  12. How can I invest through Commodity SIP?
    To start investing through Commodity SIP there are 2 options

    1. Through TT Web : You will have to follow 5 easy steps as mentioned below:
    • Login to your TT web trading account on https://ttweb.indiainfoline.com/trade/
    • Enter Client ID>>Password>> Product Commodity >> Submit
    • Click on the tab Market >>Commodity SIP
    • Fill in the required details, accept the Terms & Conditions
    • Click on ‘Submit’
    2. Through TT exe : You will have to follow 5 easy steps as mentioned below:
    • Login to your TT exe. trading account.
    • Enter Client ID>>Password>> >> Submit
    • Click on the tab SIP>> Orders>>Commodity SIP
    • Fill in the required details, accept the Terms & Conditions
    • Click on ‘Submit
  13. What is "Commodity SIP Registration Book"? What are the details available on the Commodity SIP Request book?
    The "Commodity SIP Registration Book" on the site is a page which displays the details of the SIP requests placed by you under the Commodity SIP product. You can view the Commodity SIP Registration book by visiting Commodity SIP Registration Book link under the Holding page on the Commodity segment. This book will provide you the details like the SIP reference no., stock name, quantity or amount, frequency, total period, start date, next SIP date, end date etc.
  14. What is "SIP Order book" link ? What are the details available on the 'SIP order book' link?
    The "SIP order book" link on the holding page under Commodity segment is a link which displays all your ongoing Commodity SIP requests . This link will provide you with details of the SIP order executed like the date,SIP transaction no.,stock name,SIP type, quantity or amount, status, SIP start date, SIP end date,next SIP date etc. You can view this report by clicking on the security name under SIP registration book.
  15. Can I place Commodity SIP request in any scrip?
    Commodity SIP requests can be placed only in select scrips as approved by india infoline. Currently you can do sip only in e-gold and e-silver.
    IIFL may include or exclude any scrips from the Stock list at any time without any prior intimation.
  16. In which exchanges can I place Commodity SIP Requests?
    You can place Commodity SIP Requests only on NSEL.
  17. Can I place Commodity SIP Request at any time during the day?
    Yes. You may place Commodity SIP Request at any time during the day and even post market hours.
  18. Can I place Commodity SIP Request through CallNTrade?
    Currently this facility is not available.
  19. How many Commodity SIP Requests can I place in a day? Is there a restriction on the number of scrips in which Commodity SIP can be placed by a client?
    You can place multiple Commodity SIP Requests in a day for different scrips or for the same scrip irrespective of whether the SIP requests are Amount based or Quantity based.
  20. When would IIFL place my Commodity SIP orders ?
    When placing an Commodity SIP request, you are required to select a "start date" from when Commodity SIP order placement will commence. IIFL will place the order from the start date selected by you as per your request. The start date should be atleast T+2 from the date of placing the Commodity SIP request in case of ledger and T+30 in case of SIP through Bank
    Thereafter, the orders would be placed on the basis of the frequency and the total period chosen by you in your Commodity SIP Request.
    The orders would be placed on these dates provided they are trading days. In case the frequency dates fall on Trading holidays, then the orders would be placed by IIFL on the subsequent trading day. In case of SIP with daily frequency, orders would be placed by IIFL only on trading days. During a SIP order placement date, the time of order placement would be at the discretion of IIFL and would be displayed on the site for your reference.
  21. Is there a possibility that my entire SIP order may not be executed at the exchange?
    Yes. IIFL is merely your agent for placing orders as per the instructions given by you under the facility. IIFL does not have any role to play in the execution of trades after the orders have been placed. Trade execution takes place at the exchange platform as per the order matching rules of the exchange. Thus there is a possibilty that orders may be executed only partially or may not be executed at all; as is the case with normal cash transactions also.
  22. At what price will my Commodity SIP orders be placed and where can I see details of the same?
    You can view the details of all successfully placed SIP orders in your account in the normal Commodity SIP order book.
  23. I have forgotten to allocate enough funds for my Commodity SIP order. Is my order liable to be rejected?
    No. It is advisable that you allocate funds under the Commodity segment in your trading account towards your commodity SIP orders from your linked bank account. In case you have not allocated the required amount, IIFLwill place the order only after checking that sufficient clear funds are available in our commodity account . In case the clear funds in your linked commodity account are also insufficient to place your commodity SIP order, the entire commodity SIP order would fail.
    Please note that commodity SIP order will not be placed for partial quantity. In case sufficient balance is not available in your account, your entire order will fail.
  24. Where can I view the SIP order placement date for my SIP requests?
    You can view your order placement date in the Commodity SIP Registration book under the column 'Holding'.
  25. Can I cancel a SIP request?
    Yes. You can cancel an On-going SIP request at any time before IIFL has initiated order placement on the order placement date .
    Currently You can cancel your SIP request by putting a e-mail on commsip@indiainfoline.com along with SIP registration details. But soon you can cancel your SIP request by visiting the Commodity SIP registration book under the Commodity holding page of your online trading account.
    Once you cancel a SIP Request, all future orders to be placed against such SIP Request no. would stand cancelled.
  26. Is the brokerage rate different for Cash and Commodity SIP transactions?
    No, there is no change in the brokerage rates for Commodity SIP transactions. Brokerage rates and applicable charges applicable for Commodity SIP transactions would be the same as your cash transactions. But Rs. 10 per installment will be charged over and above normal brokerage for executing the SIP Transaction.
  27. How will my Commodity SIP transactions be settled ?
    Settlement of Commodity SIP transactions would be done in the same manner as cash transactions.
  28. Can I sell my scrips which I have bought through Commodity SIP ?
    Yes. Scrips bought in your demat account through Commodity SIP are at par with the ones bought by you in the cash segment. You can therefore sell/ otherwise deal in such scrips at anytime as per your requirement.

Mutual Fund Systematic Investment Plan (SIP)Top

  1. What is "Online Muual Fund Systematic Investment Plan" (Mutual Fund SIP)?
    Online Mutual Fund SIP is a new facility offered through indiainfoline.com using which you can place buy orders for a prespecified amount of your choice at regular intervals over a period of time as selected by you. For instance, you can select an Mutual Fund SIP for a no of installment, frequency and amount as specified by the Asset Management company.
    After you have provided the necessary details i.e the scheme, amount to be invested, frequency of investment, total time period and authorized India Infoline Limited (IIFL) vide your Mutual Fund SIP request, IIFL will place your Mutual Fund SIP buy orders at market price.
  2. Can all clients of India Infoline Limited avail Mutual Fund SIP facility?
    Yes. All clients registered after 1st January 2008 with India Infoline Limited can avail the Mutual Fund SIP facility.
  3. Why should I invest through Mutual Fund SIP ?
    The MUTUAL FUND SIP offers the following advantages
    • Disciplined investment approach
      Instead of investing large amounts sporadically, you achieve better results by investing smaller sums regularly. The MUTUAL FUND SIP ensures that you save some amount at least for the next 12-month period
    • Rupee cost averaging
      With MUTUAL FUND SIP you buy more units when the prices are low and fewer units when the prices are high. This results in averaging of cost per unit
    • Avoids sentiment-driven investments
      By making you invest the same amount every month (or every quarter), the MUTUAL FUND SIP helps you avoid the common error of investing larger sums in bull markets (when the markets are at a high) and smaller sums in bear markets (when the markets are at a low)
    • Allows investments in small amounts
      With a monthly investment of as little as INR1,000*, you can easily include the MUTUAL FUND SIP within your monthly budget, without altering your financial plans significantly
    • Convenience
      You have the option of directly debiting your bank account for payments made towards the MUTUAL FUND SIP. All you need to do is give standing instructions once towards the same, and leave the rest to us
  4. What is an Mutual Fund SIP Request?
    An Mutual Fund SIP Request is an online instruction placed by you on https://ttweb.indiainfoline.com/trade/ authorising IIFL to place buy orders in your account as per the details specified by you.
  5. Can I place Mutual Fund SIP Request for Sell transactions?
    No. You can place SIP Requests for "buy" orders only under the Mutual Fund SIP facility.
  6. What is the difference between Mutual Fund SIP request and Mutual Fund SIP order?
    Mutual Fund SIP request is an authorization given by you to IIFL for placing buy orders as per your instructions mentioned in the request.
    The orders placed by IIFL as per your authorization vide the SIP request are called Mutual Fund SIP orders.
  7. Do I need to allocate funds for placing an Mutual Fund SIP Request?
    No. Mutual Fund SIP Request is merely an authorisation given to IIFL to place order in your account as per your instructions vide the SIP Request. Hence, funds are not required or used when you place Mutual Fund SIP Requests.
    Your funds would however be required and used at the time of placing the SIP orders.
  8. What is meant by "Frequency"? Please explain how does it work?
    Frequency means the time interval, after the start date, with which you wish SIP orders to be placed in your account. Depending on the frequency selected by you, IIFL will place SIP orders at the defined intervals after the start date for the total period specified by you. The First order will be placed on the start date specified by you and thereafter orders would be placed at the frequency for the total period as per your request.
    For example:,
    If you have placed a SIP request for investing Rs.5,000 in Reliance Banking Fund at a 'Monthly' frequency for a total period of 6 months with start date 10-04-2012, IIFL will place 6 orders for this SIP i.e. the first order being on the Start date and the other order in the next month after the start date on a monthly frequency. In this case the first SIP order for Rs. 5,000 in Reliance Banking Fund is placed by IIFL on 10-04-2012 , the next SIP order will be placed in the next month on 10-05-2012 and so on till the end date 10-09-2012.
  9. Do I need to log in on every SIP date to place the Mutual Fund SIP orders?
    No. Once you have placed your Mutual Fund SIP requests, IIFL will place the Mutual Fund SIP buy orders on your behalf. You need not login to your account to purchase the units.
  10. What is meant by Minimum and Maximum Period?
    'Minimum Period' is the period below which an Mutual Fund SIP request cannot be placed ie. you need to place an Mutual Fund SIP request for a period equal to or greater than the minimum period.
    The Order placement page displays the Minimum period and the Maximum period at the time of placing the SIP request.
    IIFL may change the Minimum period or the Maximum period from time to time without giving any prior notice.
  11. What are the types of Mutual Fund SIP request I can choose on indiainfoline.com and how do I indicate my choice?
    You may select only Amount based SIP request. You can indicate your choice by selecting the desired option under the field "SIP Amount" at the time of placing the Mutual Fund SIP request.
  12. What is "Amount" based Mutual Fund SIP?
    Amount based Mutual Fund SIP is a SIP type wherein a fixed amount (or approximately the same) is invested in your desired Mutual Fund Scheme at each frequency.
    In case of Amount based SIP, you need to specify the amount to be invested in the Mutual Fund Scheme at your desired frequency. The amount specified by you should be equal to or above the minimum amount defined by IIFL.
  13. How can I invest through Commodity SIP?
    To start investing through Commodity SIP there are 2 options

    1. Through TT Web : You will have to follow 5 easy steps as mentioned below:
    • Login to your TT web trading account on https://ttweb.indiainfoline.com/trade/
    • Enter Client ID>>Password>> Product Equity >> Submit
    • Click on the tab Market >>Mutual Fund SIP
    • Fill in the required details, accept the Terms & Conditions
    • Click on 'Submit'
    2. Through TT exe : You will have to follow 5 easy steps as mentioned below:
    • Login to your TT exe. trading account.
    • Enter Client ID>>Password>> >> Submit
    • Click on the tab SIP>> Orders>>Mutual Fund SIP
    • Fill in the required details, accept the Terms & Conditions
    • Click on 'Submit'
  14. What is "Mutual Fund SIP Registration Book"? What are the details available on the Mutual Fund SIP Request book?
    The "Mutual Fund SIP Registration Book" on the site is a page which displays the details of the SIP requests placed by you under the Mutual Fund SIP product. You can view the Mutual Fund SIP Registration book by visiting Mutual Fund SIP Registration Book link under the Holding page on the Mutual Fund segment. This book will provide you the details like the SIP reference no., stock name, quantity or amount, frequency, total period, start date, next SIP date, end date etc.
  15. What is "SIP Order book" link ? What are the details available on the 'SIP order book' link?
    The "SIP order book" link on the holding page under Mutual Fund segment is a link which displays all your ongoing Mutual Fund SIP requests . This link will provide you with details of the SIP order executed like the date,SIP transaction no.,stock name,SIP type, quantity or amount, status, SIP start date, SIP end date,next SIP date etc.
  16. Can I place Mutual Fund SIP request in any Mutual Fund Scheme?
    Mutual Fund SIP requests can be placed only in select Mutual Fund which are available on BSE StarMF/ MFSS scheme master.
    IIFL may include or exclude any Mutual Fund Schemes from the list at any time without any prior intimation.
  17. Can I place Mutual Fund SIP Request at any time during the day?
    Yes. You may place Mutual Fund SIP Request at any time during the day and even post market hours.
  18. Can I place Mutual Fund SIP Request through CallNTrade?
    Currently this facility is not available.
  19. How many Mutual Fund SIP Requests can I place in a day? Is there a restriction on the number of Mutual Fund Schemes in which Mutual Fund SIP can be placed by a client?
    You can place multiple Mutual Fund SIP Requests in a day for different Mutual Fund Schemes or for the same Mutual Fund
  20. When would IIFL place my Mutual Fund SIP orders ?
    When placing an Mutual Fund SIP request, you are required to select a "start date" from when Mutual Fund SIP order placement will commence. IIFL will place the order from the start date selected by you as per your request. The start date should be atleast T+1 from the date of placing the Mutual Fund SIP request in case of ledger and T+30 in case of SIP through Bank.
    Thereafter, the orders would be placed on the basis of the frequency and the total period chosen by you in your Mutual Fund SIP Request.
    The orders would be placed on these dates provided they are trading days. In case the frequency dates fall on Trading holidays, then the orders would be placed by IIFL on the subsequent trading day.
  21. Is there a possibility that my entire SIP order may not be executed at the exchange?
    Yes. IIFL is merely your agent for placing orders as per the instructions given by you under the facility. IIFL does not have any role to play in the execution of trades after the orders have been placed. Trade execution takes place at the exchange platform as per the order matching rules of the exchange. Thus there is a possibilty that orders may not be executed at all.
  22. At what price will my Mutual Fund SIP orders be placed and where can I see details of the same?
    You can view the details of all successfully placed SIP orders in your account in the normal Mutual Fund SIP order book.
  23. How do I differentiate between SIP orders and lumpsum orders in the order book?
    Mutual Fund SIP orders and lumpsum order books details are visible from 2 different reports.
  24. I have forgotten to allocate enough funds for my Mutual Fund SIP order. Is my order liable to be rejected?
    In case of SIP through ledger ,IIFL will place the order only after checking that sufficient clear funds are available in your Mutual Fund ledger in case of SIP . In case the clear funds in your Mutual Fund ledger are insufficient to place your Mutual Fund SIP order, the entire Mutual Fund SIP order will not fail.
  25. Where can I view the SIP order placement date for my SIP requests?
    You can view your order placement date in the Mutual Fund SIP Registration book under the column 'Holding'.
  26. Can I cancel a SIP request?
    Yes. You can cancel an On-going SIP request at any time before IIFL has initiated order placement on the order placement date .
    Currently You can cancel your SIP request by putting a e-mail on iiflmfipo@indiainfoline.com along with SIP registration details. But soon you can cancel your SIP request by visiting the Mutual Fund SIP registration book under the Mutual Fund holding page of your online trading account.
    Once you cancel a SIP Request, all future orders to be placed against such SIP Request no. would stand cancelled.
  27. Is the any brokerage/ advisory fees on Mutual Fund SIP transactions?
    No, there is no brokerage/advisory fees for Mutual Fund SIP transactions.But Rs. 10 per installment will be charged over and above normal brokerage for executing the SIP Transaction.
  28. Can I sell units which I have bought through Mutual Fund SIP ?
    Yes. Units bought in your demat account through Mutual Fund SIP are at par . You can therefore sell/ otherwise deal in such units at anytime as per your requirement.

TradeWizTop

  1. What is TradeWiz?
    TradeWiz* is a stock market decision making software which uses Agile & Trend evolutionary algorithms. It gives you exceptional calls to action at any point of time along with Buy, Hold, Sell and StayOut signals for Delivery Trades and 'Go Long' or 'Go Short' signals for Intraday Trades.The software analyzes stocks in multiple dimensions to understand and quantify the sentiment at any given moment. The raw numbers are then instantly processed to output intelligent Buy/Sell signals on stocks.With TradeWiz, you can explore features such as Alerts, Picks, Targets and many more to help you decide on your trades!
  2. Who can avail the TradeWiz service?
    This service is available only for customers using website login for trading.
  3. I am a customer of IIFL for offline trading, can I avail the TradeWiz service?
    Yes, you can avail the service TradeWiz when you subscribe for it.
  4. How can I activate this service?
    Activating this service is very simple you can subscribe for TradeWiz by following the simple steps given below.
    1. Login to your account on ttweb.indiainfoline.com
    2. You will view the link of TradeWiz in the Research option post login, click on this link, on clicking the link you will be shown the page with detail of TradeWiz. This page will have subscription plans also.
    3. Select the plan you want to subscribe and submit it and also tick on I agree to "Terms & Conditions" on submission you will be given the confirmation for successful subscription.
  5. Which plans are available under this service?
    TradeWiz is currently available in three different plans, for your advantage we are also offering you free trial for 15 days.

    Silver
    Delivery
    Duration Amount in Total (Rs)
    Quarterly 1500
    Half-yearly 2700
    Annually 4800
    Gold
    Delivery - Intraday
    Duration Amount in Total (Rs)
    Quarterly 3750
    Half-yearly 6300
    Annually 9000
    Note: Subscription rates are inclusive of service tax.
  6. From where will the amount of this service be deducted on it's subscription?
    On subscription of TradeWiz, the subscription amount will get deducted from your Ledger.
  7. My account is currently in Debit, can I subscribe for the TradeWiz service?
    To subscribe to the TradeWiz service, you must have sufficient funds in your account. In case your account does not have sufficient funds, you will not be allowed to subscribe.
  8. How can I renew this service once my subscription is expired?
    Please follow step no 4 to renew the service.
  9. It takes lot of time to display the information or chart doesn't get uploaded, what should i do?
    Delete cache memory from your browser and try to re-open the site in a new browser.
  10. Can I subscribe to this service, if am using TT exe?
    This service is available only for customers using website login for trading. We will be shortly introducing the same on exe also, till then you can login to the website and subscribe for the same.